How We Work: Scope, Revisions and What You Can Expect
Before we start a commission, we lay out the ground rules plainly. This page collects the definitions, limits and working conditions that shape every project we take on, so there are no surprises halfway through.
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What counts as a design deliverable
A deliverable is any file we hand over at the end of a phase: a logo system, a typeface specimen, a layout grid, a print-ready PDF or a style guide. We do not count internal sketches, reference boards or failed iterations as deliverables, though we share them as documentation when useful.
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How many revision rounds are included
Each phase includes two structured revision rounds. A round means a full set of comments on the current version, followed by our revised output. Additional rounds are billed separately and agreed in writing before we start them.
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What we mean by "process documentation"
When we say we document the process, we mean annotated sketches, material tests, production notes and reference boards. These are shared as working files during the project and may be used in our editorial coverage afterwards unless you opt out in the contract.
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File formats and ownership
Final deliverables are provided in the formats listed in your proposal: typically AI, PDF, INDD and high-resolution PNG. You own the final files after full payment. Working files, unused concepts and internal correspondence remain with the studio unless otherwise stated.
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How we handle feedback and approvals
Feedback must come from one designated contact per project. We consolidate comments into a single list before each revision round. Approval of a phase is confirmed by email; verbal approval does not count as a formal sign-off.
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What happens if the brief changes mid-project
If the scope, audience or core message shifts after we have started, we pause and issue a revised estimate. Small wording adjustments are absorbed into the current round; structural changes are treated as a new phase.